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Securing the fast delivery of sensitive industrial equipment throughout France.
CASE STUDY

Securing the fast delivery of sensitive industrial equipment throughout France.

A major player in the manufacture and maintenance of industrial closures must meet strong demand for large equipment, delivered as a priority to its regional depots. Faced with increased activity and a need for flexibility on often critical flows, our transport team implemented dedicated support, combining tailor-made customer service and 99.98% vehicle availability, to ensure fast and reliable deliveries in all relevant regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and installer of dock equipment and industrial closures; headquartered in the Pays de la Loire region; B2B flows to multiple depots in France to serve local industries.

Volume & seasonality

Average of 24 shipments per month with peaks during April-July period (+27%).

Units & packaging

Custom goods 320x150x130 cm secured by lashing straps and corner protectors, total weight per shipment between 1,200 and 4,200 kg.

Delivery constraints

Fixed loading times, tail lift + pallet jack, secured parking.

Targets

Reduce transit time by more than 2 hours, enable transport visibility

Objectives

Average transit time faster by 4-10 hours, shipment tracking and email notifications on the Done Space platform, transport cost reduction of more than 14%.
7
 h
Pornic→Orleans transit time
707
 €
Example job price (Premium)
186
Number of shipments in 2025
99.56%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pornic
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
707
 €
Pornic
Dijon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
25
 h
100
 €
Pornic
Tours
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
564
 €
Pornic
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
554
 €
Pornic
Alkmaar
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
18
 h
512
 €
Pornic
Genk
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
14
 h
845
 €
Orleans
Dijon
Tours
Quimper
Alkmaar
Genk
Pornic

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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