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Ensuring punctuality and traceability for B2B logistics in cleaning services.
CASE STUDY

Ensuring punctuality and traceability for B2B logistics in cleaning services.

For a cleaning services specialist operating at commercial and industrial sites, responsiveness and consistent supplies of materials and equipment are critical. Tight deadlines and split schedules required continuous supervision and real-time tracking of every shipment. With the support of our transport team, each delivery benefits from 24/7 visibility, proactive notifications, and punctuality tracked at every stage, in Occitanie and neighboring regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of cleaning and maintenance services for professional premises and industrial sites; operations based in the Nîmes area; B2B client deliveries in southern France.

Volume & seasonality

An average of 23 shipments per month with peaks during March-June (+30%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, total shipment weight around 1,200 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Narrow delivery windows (8 a.m.–11 a.m. and 2 p.m.–5 p.m.), loading assistance, secured parking.

Targets

Eliminate delays, trucks available on demand

Objectives

98.91% of shipments delivered on time, average truck availability for 99.62% of orders placed, transportation cost reduction of over 9%
5
 h
Nîmes→Marseille transit time
100
 €
Example job price (Premium)
167
Number of transports in 2025
98.91%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nîmes
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
5
 h
100
 €
Nîmes
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
17
 h
970
 €
Nîmes
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
757
 €
Nîmes
Cannes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
7
 h
577
 €
Nîmes
Leverkusen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
18
 h
578
 €
Nîmes
Magdeburg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
23
 h
651
 €
Marseille
Rennes
Niort
Cannes
Leverkusen
Magdeburg
Nîmes

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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