A manufacturer in the custom pool sector must manage regular and seasonal flows of large and fragile goods to its distributors and partners, mainly in France and several European countries. Faced with high demands for vehicle availability and speed, while minimizing the risk of waiting times and supply chain disruptions, our transport team implemented a solution able to guarantee a vehicle availability rate of 99.96%, with possibilities for same-day or next-day loading, even in peak periods.

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Manufacturer and supplier of custom swimming pools, systems, and accessories; operations mainly based in Occitanie region; B2B deliveries to specialized distributors and retail networks, primarily in France and the Benelux.
An average of 12 shipments per month with peaks during April-July (+41%)
Custom goods 320x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 2,500 and 6,500 kg.
Narrow time slots (8 am–12 pm and 1 pm–4 pm), loading assistance, all-risk insurance.
Reduce transit time by over 3 hours, eliminate delays
Faster average transit of 4-11 hours, 99.44% of shipments delivered on time, transport costs reduced by more than 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lyon → Cholet | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 24 h | 100 € |
Lyon → Quimper | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 15 h | 858 € |
Lyon → Lorient | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 14 h | 461 € |
Lyon → Poitiers | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 9 h | 456 € |
Lyon → Dietzenbach | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 25 h | 824 € |
Lyon → Mainz | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 11 h | 500 € |
We rely on a network of more than 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In the event of a significant delay caused by us, freight may be reimbursed up to 100%.
We follow a five-step vetting process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to achieve a damage-free delivery rate of 99.95%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)