CASE STUDY

Ensuring the safety and punctuality of glass shipments for the construction sector in Grand Est.

A company specialized in processing and installing glass and joinery for the construction sector needed to transport fragile and bulky glass items to Champagne-Ardenne. With strict requirements for safety, product integrity, and punctuality on professional worksites, DONE Deliveries implemented direct deliveries without reloading using suitable vehicles, minimizing any risk of damage or delay, while optimizing visibility and shipment tracking.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in custom glass and joinery solutions; mainly based in Champagne-Ardenne; B2B operations in the construction sector between Reims, Épernay, and Marne.

Volume & seasonality

An average of 16 shipments per month with peaks during March–June (+30%).

Units & packaging

Custom goods 300x150x120 cm, secured with tie-down straps and corner protectors, average shipment weight between 1,200 and 4,500 kg.

Delivery constraints

Tight time slots (7 am–12 pm and 1 pm–3 pm), tail lift + pallet truck, delivery with mandatory prior phone call.

Targets

Reduce transit time by over 4 hours, enable transport visibility.

Objectives

Average transit 4–11 hours faster, shipment tracking and email notifications via the done space platform, transport costs reduced by more than 12%.

Reims→Bourges transit time

596

€

Example job price (Premium)

Number of transports in 2025

99.58%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Reims → Bourges	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	7 h	596 €
Reims → Tarbes	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	16 h	860 €
Reims → Quimper	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	26 h	874 €
Reims → Arras	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	3 h	409 €
Reims → Maastricht	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	5 h	366 €
Reims → Augsburg	2x palette EU, 120x80 cm, 300 kg	VAN	11 h	370 €

Bourges

Tarbes

Quimper

Arras

Maastricht

Augsburg

Reims

Before/after (last 6 months)

-0,23

Cost per shipment

-5h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez