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Securing the flow of technical equipment for the construction sector through reliable and adapted logistics.
CASE STUDY

Securing the flow of technical equipment for the construction sector through reliable and adapted logistics.

A recognized player in the maintenance and modernization of technical equipment for commercial buildings needed to ensure reliable transport of bulky and sensitive goods between its sites in the Lyon region and its various client locations. Requirements included both vehicle availability and the security of high-value cargo. With a logistics approach integrating comprehensive CMR insurance and support in case of incidents, DONE Deliveries enabled business continuity with peace of mind across all critical flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of technical and maintenance solutions for building equipment; based in the Lyon region; B2B interventions and deliveries throughout the southeast quarter of France.

Volume & seasonality

An average of 15 shipments per month with peaks during the September-November period (+18%)

Units & packaging

Custom goods 320x150x120 cm, secured with lashing straps and edge protectors, total weight per shipment between 2,400 and 6,000 kg.

Delivery constraints

Fixed delivery times, tail lift, fast POD.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.65% of orders placed, transport cost reduction of over 12%
8
 h
Lyon→Tours transit time
723
 €
Example job price (Premium)
129
Number of shipments in 2025
98.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Tours
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
723
 €
Lyon
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
6
 h
50
 €
Lyon
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
2
 h
191
 €
Lyon
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
1
 h
250
 €
Lyon
Brussels
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
26
 h
853
 €
Lyon
Cologne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
462
 €
Tours
Troyes
Roanne
Lyon
Brussels
Cologne
Lyon

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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