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Securing the flow of sensitive industrial equipment with a minimal damage rate.
CASE STUDY

Securing the flow of sensitive industrial equipment with a minimal damage rate.

A French manufacturer designs and produces abrasion equipment for demanding sectors such as aeronautics, luxury leather goods, and jewelry. Faced with the fragility of its machines, it required maximum reliability for its value-added deliveries throughout Europe. Thanks to a rigorous carrier selection process and reinforced quality control, the service provider achieved one of the highest damage-free delivery rates on the market, ensuring the safety of every specialized shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of industrial abrasion equipment; main site in Haute-Loire; B2B deliveries to aeronautics, leather goods, metallurgy, and jewelry sectors in France and Europe.

Volume & seasonality

Average of 14 shipments per month with peaks during April-July period (+34%)

Units & packaging

Custom goods 320x150x130 cm, secured with tie-down straps and corner protectors, total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Fixed delivery hours, tailgate + pallet jack, delivery with mandatory advance call.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability for 99.6% of orders placed, 99.19% of shipments delivered on time, transport cost reduction over 13%
24
 h
Clermont-Ferrand→Vannes transit time
100
 €
Example job price (Premium)
131
Number of transports in 2025
99.19%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Clermont-Ferrand
Vannes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
24
 h
100
 €
Clermont-Ferrand
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
494
 €
Clermont-Ferrand
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
705
 €
Clermont-Ferrand
Colmar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
659
 €
Clermont-Ferrand
Ulm
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
14
 h
822
 €
Clermont-Ferrand
Etten-Leur
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
448
 €
Vannes
Tourcoing
Le Mans
Colmar
Ulm
Etten-Leur
Clermont-Ferrand

Before/after (last 6 months)

-0,25
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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