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Securing the installation and maintenance of professional kitchens through tailored logistics tracking.
CASE STUDY

Securing the installation and maintenance of professional kitchens through tailored logistics tracking.

This player in the professional kitchen equipment sector for the hospitality industry faced major challenges with punctuality and visibility when shipping technical equipment to various project sites across France. The transport provider implemented continuous supervision and 24/7 tracking, guaranteeing deliveries within scheduled time slots even during peak periods. Critical flows and supply chains across several regions are now reliable and fully traceable.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the installation and maintenance of professional kitchens for hospitality and catering; operations based in Provence-Alpes-Côte d’Azur; equipment deployed throughout France.

Volume & seasonality

Average of 22 shipments per month with peaks during May-September (+25%)

Units & packaging

Custom goods 320x160x140 cm, secured with tie-down straps and corner protection, total shipment weight between 2,300 and 6,000 kg.

Delivery constraints

Night delivery, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.57% of orders placed, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 10%
7
 h
Aix-en-Provence→Toulouse transit time
728
 €
Example job price (Premium)
121
Number of transports in 2025
98.71%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
728
 €
Aix-en-Provence
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
699
 €
Aix-en-Provence
Vannes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
31
 h
1385
 €
Aix-en-Provence
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
20
 h
670
 €
Aix-en-Provence
Enschede
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
21
 h
612
 €
Aix-en-Provence
Mainz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
511
 €
Toulouse
Rodez
Vannes
Quimper
Enschede
Mainz
Aix-en-Provence

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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