A specialist in professional kitchen equipment needed to ensure timely and intact delivery of their installations to demanding clients in Savoie. The challenge was to provide reliable transport for fragile and bulky equipment without damage, with proactive tracking up to the final site. Thanks to strict carrier vetting and a 99.96% damage-free delivery rate, these logistics constraints were met, enabling project success in the region.

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Specialist in professional kitchen solutions; operations based in the Auvergne-Rhône-Alpes region, B2B deliveries to hotels, restaurants, and the food service sector in the French Alps.
Average of 10 shipments per month with peaks during March-July period (+29%)
Custom goods 300x150x120 cm secured by lashing straps and corner protectors, total weight per shipment between 2,000 and 6,500 kg.
Narrow time slots (8 am–12 pm and 2 pm–5 pm), unloading assistance, secure parking.
Eliminate delays, trucks available on demand
99.38% of shipments delivered on time, average truck availability at 99.57% of orders placed, over 9% reduction in transport costs


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Chambéry → Le Havre | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 27 h | 2244 € |
Chambéry → Auxerre | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 7 h | 50 € |
Chambéry → Colmar | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 8 h | 575 € |
Chambéry → Roanne | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 4 h | 322 € |
Chambéry → Munich | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 16 h | 483 € |
Chambéry → Cottbus | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 22 h | 1037 € |
Each transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and 98.7% on-time delivery rate. In case of significant delay due to our fault, freight can be reimbursed up to 100%.
We use a five-step vetting process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to reach a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
For furniture, we prioritize clean vehicles, direct loads without intermediate reloading, and carriers accustomed to handling sensitive products. Our 99.95% damage-free delivery rate is supported by extended CMR insurance and, if needed, an 'all risks' insurance option.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)