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Securing heating systems logistics: integrity is the priority for each B2B delivery.
CASE STUDY

Securing heating systems logistics: integrity is the priority for each B2B delivery.

A specialist in the heating sector, this manufacturer designs and assembles sensitive technical equipment for residential installation and energy renovation. Their challenges: ensuring reliable transport of fragile, often bulky goods, and controlling the damage rate during B2B shipments. Thanks to a rigorous carrier selection and monitoring process, together with a 99.98% undamaged delivery rate, our team transports these systems across France while ensuring safety and compliance.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of heating and air conditioning equipment; main site in the Uzès region, South of France; B2B distribution nationwide.

Volume & seasonality

An average of 17 shipments per month with peaks during the October-March period (+42%)

Units & packaging

Custom goods, 240x150x130 cm, secured with tie-down straps and corner protectors; total shipment weight between 1,200 and 3,200 kg.

Delivery constraints

Fixed loading times, security rope for customs, delivery with mandatory advance call.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability of 99.63% on orders, all documents available on the Done Space platform, transport cost reduction of over 17%
18
 h
Uzès→Lorient transit time
50
 €
Example job price (Premium)
76
Number of shipments in 2025
99.76%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Uzès
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
18
 h
50
 €
Uzès
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
50
 €
Uzès
Angers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
702
 €
Uzès
Auxerre
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
24
 h
667
 €
Uzès
Norderstedt
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
24
 h
1187
 €
Uzès
Milan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
376
 €
Lorient
Besancon
Angers
Auxerre
Norderstedt
Milan
Uzès

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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