A specialist in the heating sector, this manufacturer designs and assembles sensitive technical equipment for residential installation and energy renovation. Their challenges: ensuring reliable transport of fragile, often bulky goods, and controlling the damage rate during B2B shipments. Thanks to a rigorous carrier selection and monitoring process, together with a 99.98% undamaged delivery rate, our team transports these systems across France while ensuring safety and compliance.

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Manufacturer of heating and air conditioning equipment; main site in the Uzès region, South of France; B2B distribution nationwide.
An average of 17 shipments per month with peaks during the October-March period (+42%)
Custom goods, 240x150x130 cm, secured with tie-down straps and corner protectors; total shipment weight between 1,200 and 3,200 kg.
Fixed loading times, security rope for customs, delivery with mandatory advance call.
Trucks available on demand, immediate access to pod/cmr
Average truck availability of 99.63% on orders, all documents available on the Done Space platform, transport cost reduction of over 17%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Uzès → Lorient | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 18 h | 50 € |
Uzès → Besancon | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 9 h | 50 € |
Uzès → Angers | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 13 h | 702 € |
Uzès → Auxerre | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 24 h | 667 € |
Uzès → Norderstedt | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 24 h | 1187 € |
Uzès → Milan | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 12 h | 376 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In the event of a significant delay that is our responsibility, freight may be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to reach a 99.95% undamaged delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, you can add all-risk cargo insurance at the time of booking, which covers nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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