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Securing the logistics of artisanal woodwork deliveries to heritage construction sites across France.
CASE STUDY

Securing the logistics of artisanal woodwork deliveries to heritage construction sites across France.

A recognized expert in historic building restoration, this company manufactures artisanal woodwork and customized timber pieces for historical buildings. Their logistical challenge was to transport large, often unique, pieces without damage to sensitive sites throughout France. Thanks to our rigorous carrier selection and a 99.96% damage-free delivery rate, the safety and integrity of each piece are guaranteed on site, adhering to deadlines and heritage requirements.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the restoration and creation of artisanal woodwork for historic buildings; based in Clermont-Ferrand; deliveries to renovation sites and heritage architects nationwide.

Volume & seasonality

An average of 25 shipments per month, with peaks during March-July (+40%)

Units & packaging

Custom goods 320x150x120 cm, secured by lashing straps and corner protectors, total shipping weight between 2,200 and 6,500 kg.

Delivery constraints

Narrow delivery windows (8 a.m.–12 p.m. and 1 p.m.–5 p.m.), tailgate required, GPS tracking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability of 99.6% for orders placed, shipment tracking and email notifications via the done space platform, reduction in transport costs by over 17%
6
 h
Clermont-Ferrand→Auxerre transit time
479
 €
Example job price (Premium)
196
Number of shipments in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Clermont-Ferrand
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
6
 h
479
 €
Clermont-Ferrand
Paris
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
100
 €
Clermont-Ferrand
Roubaix
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
386
 €
Clermont-Ferrand
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
664
 €
Clermont-Ferrand
Pioltello
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
818
 €
Clermont-Ferrand
Coslada
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
18
 h
587
 €
Auxerre
Paris
Roubaix
Tarbes
Pioltello
Coslada
Clermont-Ferrand

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

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