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Securing the logistics of bulky garden furniture through dedicated transport expertise.
CASE STUDY

Securing the logistics of bulky garden furniture through dedicated transport expertise.

E-commerce player specialized in garden furniture and outdoor equipment, distributing a wide range of bulky and fragile products in France. Facing seasonal peaks and the need for direct, damage-free deliveries, relying on our transport team allowed for 99.97% vehicle availability, customized shipment management, and increased security for each pallet from departure to final delivery. Key region: France, with high intensity during the summer season.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Online distributor of outdoor furniture and garden items; main operations in Hauts-de-France; B2B deliveries to retail chains and e-commerce platforms in France.

Volume & seasonality

An average of 12 shipments per month with peaks during April-July (+33%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and anti-slip mats, total weight per shipment between 1,500 and 5,000 kg.

Delivery constraints

Narrow time slots (9 am–12 pm and 1 pm–5 pm), tail lift + pallet truck, fast POD.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and e-mail notifications via the DONE Space platform, all documents are available on the done space platform, transport cost reduced by over 12%
9
 h
Bar-le-Duc→Caen transit time
619
 €
Example job price (Premium)
190
Number of shipments in 2025
99.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bar-le-Duc
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
619
 €
Bar-le-Duc
Auxerre
16x palette EU, 120x80 cm, 7 400 kg
Porteur
8
 h
798
 €
Bar-le-Duc
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
2
 h
340
 €
Bar-le-Duc
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
638
 €
Bar-le-Duc
Rome
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
22
 h
1059
 €
Bar-le-Duc
Turin
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
614
 €
Caen
Auxerre
Reims
Bordeaux
Rome
Turin
Bar-le-Duc

Before/after (last 6 months)

-0,25
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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