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Securing the logistics of special machinery with direct and tailored deliveries.
CASE STUDY

Securing the logistics of special machinery with direct and tailored deliveries.

A manufacturer of specialized sewing and embroidery machines, this industrial player must deliver high-value, bulky equipment to distributors and resellers throughout France. The main challenges were risk management for damages and punctuality, especially during new product launch campaigns. Thanks to direct deliveries without reloading, precise vehicle selection, and real-time tracking, our transport team ensured reliable flow, even during peak activity.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Renowned industrial manufacturer of sewing and embroidery machines, based in Île-de-France; B2B distribution to distributors and specialist retailers in France and Western Europe.

Volume & seasonality

An average of 18 shipments per month, with peaks during March-June period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and corner protections, total shipment weight 1,100 to 2,600 kg.

Delivery constraints

Night delivery, safety rope for customs, fast proof of delivery.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability rate of 99.51% on placed orders, transport tracking and notifications by email via the Done Space platform, transport cost reduction of over 11%
8
 h
Paris→Poitiers transit time
100
 €
Example job price (Premium)
180
Number of shipments in 2025
99.36%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
100
 €
Paris
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
493
 €
Paris
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
513
 €
Paris
Montpellier
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
27
 h
1388
 €
Paris
Mainz
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
386
 €
Paris
Willebroek
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
624
 €
Poitiers
Montauban
Vannes
Montpellier
Mainz
Willebroek
Paris

Before/after (last 6 months)

-0,18
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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