A manufacturer of specialized sewing and embroidery machines, this industrial player must deliver high-value, bulky equipment to distributors and resellers throughout France. The main challenges were risk management for damages and punctuality, especially during new product launch campaigns. Thanks to direct deliveries without reloading, precise vehicle selection, and real-time tracking, our transport team ensured reliable flow, even during peak activity.

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Renowned industrial manufacturer of sewing and embroidery machines, based in Île-de-France; B2B distribution to distributors and specialist retailers in France and Western Europe.
An average of 18 shipments per month, with peaks during March-June period (+41%)
EU pallets 120x80 cm, 12 units per shipment, lashing straps and corner protections, total shipment weight 1,100 to 2,600 kg.
Night delivery, safety rope for customs, fast proof of delivery.
Trucks available on demand, enable transport visibility
Average truck availability rate of 99.51% on placed orders, transport tracking and notifications by email via the Done Space platform, transport cost reduction of over 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Poitiers | 5x palette EU, 120x80 cm, 900 kg | VAN | 8 h | 100 € |
Paris → Montauban | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 11 h | 493 € |
Paris → Vannes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 8 h | 513 € |
Paris → Montpellier | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 27 h | 1388 € |
Paris → Mainz | 2x palette EU, 120x80 cm, 300 kg | VAN | 9 h | 386 € |
Paris → Willebroek | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 7 h | 624 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve an on-time loading rate of 99.2% and an on-time delivery rate of 98.7%. In the event of significant delays due to our fault, freight may be refunded up to 100%.
We apply a 5-step verification process: legal and compliance checks, insurance validation, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, each transport is covered by carrier liability insurance (CMR) with a limit up to €300,000 per claim. For high-value goods, it is possible to add an 'all-risk' Cargo insurance during booking which covers nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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