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Securing the supply of hardware and building equipment with flawless traceability.
CASE STUDY

Securing the supply of hardware and building equipment with flawless traceability.

A major distributor of supplies for home improvement and building equipment, operating throughout France, faced the challenge of ensuring fast and reliable availability of its technical products for professionals. Through a strict carrier verification policy and real-time tracking of every shipment, the provider achieved an exceptional rate of damage-free deliveries, optimizing safety and continuity of flows during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of hardware, tools, and equipment for housing; headquarters in Gironde; B2B deliveries throughout France and to several European markets.

Volume & seasonality

An average of 18 shipments per month, with peaks during March-June (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Fixed delivery hours, security rope for customs, all-risk insurance.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents are available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction by over 14%
7
 h
Bordeaux→Tarbes transit time
100
 €
Example job price (Premium)
75
Number of transports in 2025
99.74%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
100
 €
Bordeaux
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
50
 €
Bordeaux
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
357
 €
Bordeaux
Colmar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
794
 €
Bordeaux
Augsburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
22
 h
1127
 €
Bordeaux
Bologna
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
46
 h
1356
 €
Tarbes
Bourges
Poitiers
Colmar
Augsburg
Bologna
Bordeaux

Before/after (last 6 months)

-0,24
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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