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Securing the transport of fragile luxury items through enhanced carrier verification.
A high-end design player specializing in the creation of illuminated stone pieces for interior decoration produced objects of high value and fragility from rare materials. They faced the challenge of ensuring reliable delivery of these sensitive goods to their distributor clients or partners, without risk of damage. Through a strict carrier selection policy and thorough monitoring of each shipment, the service provider maintained a damage-free delivery rate of 99.98% between France and several European destinations.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Designer and manufacturer of prestigious lighting elements in natural stone; main business in the Paris region; shipments to distributors, architects, and showrooms in Western Europe and the United States.
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Volume & seasonality
Average of 20 shipments per month with peaks during March-July (+39%)
Units & packaging
Custom goods 320x150x120 cm, secured with tie-down straps and anti-slip mats, total weight per shipment between 2,000 and 6,000 kg.
Delivery constraints
Same-day delivery, tail lift + pallet truck, all-risks insurance.
Targets
Immediate access to POD/CMR, eliminate delays
Objectives
All documents available on the DONE Space platform, 99.81% of shipments delivered on time, transport cost reduction over 10%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Le Havre → Rennes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 5 h | 743 € |
Le Havre → Tarbes | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 29 h | 1045 € |
Le Havre → Annecy | 2x palette EU, 120x80 cm, 300 kg | VAN | 13 h | 477 € |
Le Havre → Rodez | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 28 h | 1358 € |
Le Havre → Duisburg | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 11 h | 708 € |
Le Havre → Eindhoven | 5x palette EU, 120x80 cm, 900 kg | VAN | 10 h | 603 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
