A specialist in metal surface treatment, this industrial company operates in the Auvergne-Rhône-Alpes region with products that are often sensitive to quality and integrity during transport. Its logistics challenges focused on minimizing damage and ensuring reliable deliveries to production and assembly sites in France. By relying on a network of partners subject to a five-step verification process, the transport provider achieved a 99.96% damage-free delivery rate, essential to guarantee parts compliance upon arrival.

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Metal parts surface treatment company; production sites in the Lyon and Saint-Etienne area; B2B deliveries for mechanical and automotive industries in France.
Average of 13 shipments per month with peaks during February-April (+27%)
Custom goods 240x150x120 cm, secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 4,000 kg.
Same-day delivery, safety rope for customs, GPS tracking.
Enable transport visibility, reduce transit time by more than 2 hours
Transport tracking and email notifications via the DONE Space platform, faster average transit by 4-9h, transport cost reduction of over 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Chassieu → Cannes | 5x palette EU, 120x80 cm, 900 kg | VAN | 10 h | 661 € |
Chassieu → Tourcoing | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 12 h | 657 € |
Chassieu → Annecy | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 2 h | 431 € |
Chassieu → Grenoble | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 2 h | 378 € |
Chassieu → Augsburg | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 27 h | 704 € |
Chassieu → Waterloo | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 12 h | 511 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Each transport is tracked 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. In case of significant delays due to our fault, freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, analysis of performance history, and assignment of a DONE internal score. This system allows us to reach a 99.95% damage-free delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add all-risk Cargo insurance at booking, which covers nearly the total value of the goods.
European countries
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Refresh the page and try again. If the problem persists, please contact us.
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