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Securing the transport of sensitive industrial metal parts through rigorous carrier verification.
CASE STUDY

Securing the transport of sensitive industrial metal parts through rigorous carrier verification.

A specialist in metal surface treatment, this industrial company operates in the Auvergne-Rhône-Alpes region with products that are often sensitive to quality and integrity during transport. Its logistics challenges focused on minimizing damage and ensuring reliable deliveries to production and assembly sites in France. By relying on a network of partners subject to a five-step verification process, the transport provider achieved a 99.96% damage-free delivery rate, essential to guarantee parts compliance upon arrival.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Metal parts surface treatment company; production sites in the Lyon and Saint-Etienne area; B2B deliveries for mechanical and automotive industries in France.

Volume & seasonality

Average of 13 shipments per month with peaks during February-April (+27%)

Units & packaging

Custom goods 240x150x120 cm, secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 4,000 kg.

Delivery constraints

Same-day delivery, safety rope for customs, GPS tracking.

Targets

Enable transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, faster average transit by 4-9h, transport cost reduction of over 16%
10
 h
Chassieu→Cannes transit time
661
 €
Example job price (Premium)
183
Number of transports in 2025
99.01%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chassieu
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN
10
 h
661
 €
Chassieu
Tourcoing
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
657
 €
Chassieu
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
2
 h
431
 €
Chassieu
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
2
 h
378
 €
Chassieu
Augsburg
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
27
 h
704
 €
Chassieu
Waterloo
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
511
 €
Cannes
Tourcoing
Annecy
Grenoble
Augsburg
Waterloo
Chassieu

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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