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Securing the transport of technical equipment through rigorous carrier selection.
CASE STUDY

Securing the transport of technical equipment through rigorous carrier selection.

A key player in the building technical installation sector, specializing in automated closure systems. Given the fragility and high value of the goods transported, the logistics challenge focused on minimizing the risk of damage and ensuring delivery reliability. The provider’s expertise was showcased by strict carrier vetting, achieving a 99.96% damage-free delivery rate, particularly for regular shipments to tertiary and industrial clients in France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in the installation and maintenance of automated building equipment; activity mainly in Île-de-France; regular service to industrial companies and property management firms nationwide.

Volume & seasonality

An average of 12 shipments per month, with peaks during March–June (+30%)

Units & packaging

Custom cargo 260x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,500 and 4,200 kg.

Delivery constraints

Same-day delivery, loading assistance, secured parking.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents are available on the DONE Space platform, reduction in transport costs of over 9%
8
 h
Colombes→Besancon transit time
713
 €
Example job price (Premium)
205
Number of transports in 2025
99.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Colombes
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
713
 €
Colombes
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
10
 h
798
 €
Colombes
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
388
 €
Colombes
Marseille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
27
 h
1128
 €
Colombes
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
16
 h
869
 €
Colombes
Waterloo
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
5
 h
376
 €
Besancon
Quimper
Limoges
Marseille
Magdeburg
Waterloo
Colombes

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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