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Security and reliability for sensitive shipments in service and maintenance supply distribution.
CASE STUDY

Security and reliability for sensitive shipments in service and maintenance supply distribution.

A B2B building maintenance specialist based in the Paris region, delivering goods to businesses and construction sites, needed to secure regular flows of sensitive and fragile supplies. Their challenges: minimize any risk of damage during transport and ensure delivery reliability, even during high-demand periods. With strict carrier controls and a damage-free delivery rate of 99.98%, our team increased trust in the logistics chain and peace of mind for recipients throughout the Île-de-France region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Service provider and supplier for building maintenance; main office in the Paris region; distribution to companies and construction sites throughout Île-de-France.

Volume & seasonality

Average of 16 shipments per month, with peaks during March-June period (+16%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured by straps and corner protections, total shipment weight between 1,000 and 2,800 kg.

Delivery constraints

Fixed delivery hours, loading assistance, GPS tracking.

Targets

Trucks available on request, enabling transport visibility

Objectives

Average truck availability at 99.58% of orders placed, transport tracking and email notifications via the done space platform, transport cost reduction of over 15%
3
 h
Bonneuil-sur-Marne→Reims transit time
277
 €
Example job price (Premium)
179
Number of transports in 2025
99.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bonneuil-sur-Marne
Reims
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
277
 €
Bonneuil-sur-Marne
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
569
 €
Bonneuil-sur-Marne
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
383
 €
Bonneuil-sur-Marne
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
1
 h
250
 €
Bonneuil-sur-Marne
Utrecht
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
24
 h
624
 €
Bonneuil-sur-Marne
Amsterdam
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
539
 €
Reims
Dijon
Annecy
Paris
Utrecht
Amsterdam
Bonneuil-sur-Marne

Before/after (last 6 months)

-0,13
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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