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Security and reliability of B2B transport for automotive distribution in Rhône-Alpes.
CASE STUDY

Security and reliability of B2B transport for automotive distribution in Rhône-Alpes.

As an automotive distributor, this professional manages the flow of new vehicles, spare parts, and equipment to dealerships, workshops, and businesses in the Lyon area. Availability, speed, and integrity of goods were critical issues, especially during product launches and urgent deliveries. The service provider’s expertise, based on strict carrier verification and an exceptional rate of undamaged deliveries (99.95%), ensured smooth, incident-free operations for all regional flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of vehicles and spare parts; main site in the Lyon region; B2B deliveries to dealerships and workshops in Auvergne-Rhône-Alpes.

Volume & seasonality

Average of 18 shipments per month with peaks during March-July (+19%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and corner protections, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Fixed loading hours, safety rope for customs, delivery with mandatory advance call.

Targets

Enable transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications on the DONE Space platform, average transit time faster by 4-10h, transport cost reduction of more than 13%
10
 h
Lyon→Cannes transit time
100
 €
Example job price (Premium)
169
Number of transports in 2025
99.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
100
 €
Lyon
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN
6
 h
297
 €
Lyon
Lyon
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
2
 h
350
 €
Lyon
Dijon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
3
 h
465
 €
Lyon
Ulm
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
790
 €
Lyon
Duisburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
829
 €
Cannes
Bourges
Lyon
Dijon
Ulm
Duisburg
Lyon

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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