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Shipments of artisanal condiment pallets with 99.6% vehicle availability.
CASE STUDY

Shipments of artisanal condiment pallets with 99.6% vehicle availability.

A food producer specializing in traditional mustards and vinegars faces high demand spikes during seasonal launches and with gourmet distributors. The difficulty in ensuring rapid and seamless pick-ups during these busy periods limited the company’s delivery capabilities to its partners in France and Europe. By leveraging the logistics responsiveness and guaranteed vehicle availability from DONE Deliveries, the company now maximizes its shipments even during urgent or last-minute situations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal manufacturer of condiments and sauces based in Dieppe, Normandy; B2B deliveries to food distribution networks and specialty grocery stores in France, Belgium, and Germany.

Volume & seasonality

Average of 23 shipments per month with peaks during April–July period (+28%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, securing straps and non-slip mats as means of securing cargo, total shipment weight from 1,000 to 2,400 kg.

Delivery constraints

Same-day delivery, tailgate, fast POD.

Targets

Reduce transit time by more than 3 hours, enable transport visibility

Objectives

Faster average transit by 4–9 hours, transport tracking and email notifications via the Done Space platform, reduction in transport costs by more than 9%
2
 h
Dieppe→Amiens transit time
242
 €
Example job price (Premium)
155
Number of transports in 2025
99.2%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dieppe
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
2
 h
242
 €
Dieppe
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
100
 €
Dieppe
Auxerre
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
700
 €
Dieppe
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
466
 €
Dieppe
Milan
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
19
 h
940
 €
Dieppe
Mechelen
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
9
 h
564
 €
Amiens
Bourges
Auxerre
Montauban
Milan
Mechelen
Dieppe

Before/after (last 6 months)

-0,1
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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