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Streamlining imported furniture flows with dedicated transport support.
CASE STUDY

Streamlining imported furniture flows with dedicated transport support.

As a furniture importer for the B2B sector, this professional faced major logistics challenges in securing supplies from Eastern Europe to France. With dedicated teams' expertise and proactive management of transport partners, shipments have gained reliability and visibility, even with irregular volumes, in a context of strong competition and increased client demands.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Furniture import specialist; main logistics platform in the Auvergne-Rhône-Alpes region; B2B distribution through reseller networks and professional decorators in France and Belgium.

Volume & seasonality

An average of 19 shipments per month with peaks during the April-July period (+36%)

Units & packaging

Custom goods 280x150x120 cm secured by tie-down straps and corner protectors, total shipment weight between 2,000 and 6,000 kg.

Delivery constraints

Fixed delivery hours, tailgate + pallet truck, advance call required for delivery.

Targets

Reducing transit time by more than 4 hours, enabling transport visibility

Objectives

Average transit time faster by 4-8 hours, transport tracking and email notifications via the done space platform, transport cost reduction of more than 9%
15
 h
Le Plessis-Robinson→Cannes transit time
50
 €
Example job price (Premium)
187
Number of shipments in 2025
99.33%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Plessis-Robinson
Cannes
2x palette EU, 120x80 cm, 300 kg
VAN
15
 h
50
 €
Le Plessis-Robinson
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
25
 h
100
 €
Le Plessis-Robinson
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
491
 €
Le Plessis-Robinson
Lille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
7
 h
457
 €
Le Plessis-Robinson
Cologne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
339
 €
Le Plessis-Robinson
Martorell
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
649
 €
Cannes
Rodez
Le Havre
Lille
Cologne
Martorell
Le Plessis-Robinson

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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