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Supporting customized delivery of technical vehicles for European emergency services.
CASE STUDY

Supporting customized delivery of technical vehicles for European emergency services.

A specialist in designing technical vehicles for emergency response, the manufacturer needed to ensure the rapid and secure transport of its customized units to sensitive sites and local authorities across various regions of Europe. Thanks to dedicated support and the provider’s expertise, specific flow management and adherence to critical deadlines were ensured, even during peak loads or last-minute requests.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of special vehicles for crisis management and security; production site located in Grand Est; B2B shipments destined for public services and security operators in France and other European countries.

Volume & seasonality

Average of 23 shipments per month with peaks during March-June period (+19%)

Units & packaging

Custom cargo 320x160x130 cm, secured with lashing straps and corner protectors, total weight per shipment between 2,400 and 7,000 kg.

Delivery constraints

Same-day pickup, security seal for customs, all-risks insurance.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents are available on the DONE Space platform, 98.44% of shipments delivered on time, transport cost reduced by more than 19%
16
 h
Metz→Quimper transit time
623
 €
Example job price (Premium)
169
Number of transports in 2025
98.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Metz
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
623
 €
Metz
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
952
 €
Metz
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
390
 €
Metz
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
763
 €
Metz
Rome
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
50
 h
1560
 €
Metz
Rotterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
673
 €
Quimper
Lorient
Le Havre
Valence
Rome
Rotterdam
Metz

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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