Industrial player in the manufacturing of electronic systems dedicated to water management and hygiene, active in European and export markets. Export flow optimization and the need for ultra-responsive solutions to deliver sensitive components were major challenges. Thanks to vehicle availability of 99.98% and an organization allowing for same-day or next-day loading, the provider ensured continuity of supply to Germany, Belgium, and Southern Europe, even in urgent cases.

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Manufacturer of electronic equipment for hygiene and water management; industrial base in Normandy; B2B deliveries to Europe, especially Germany, Benelux and the Mediterranean.
Average of 22 shipments per month with peaks during the March-June period (+42%)
EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total shipment weight from 1,000 to 2,800 kg.
Same-day pickup, safety cord for customs, delivery with mandatory prior call.
Eliminate delays, enable transport visibility
98.53% of shipments delivered on time, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 13%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Neufchâtel-en-Bray → Troyes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 6 h | 461 € |
Neufchâtel-en-Bray → Chartres | 2x palette EU, 120x80 cm, 300 kg | VAN | 3 h | 469 € |
Neufchâtel-en-Bray → Montpellier | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 15 h | 910 € |
Neufchâtel-en-Bray → Quimper | 2x palette EU, 120x80 cm, 300 kg | VAN | 9 h | 418 € |
Neufchâtel-en-Bray → Pioltello | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 33 h | 1477 € |
Neufchâtel-en-Bray → Rotterdam | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 7 h | 628 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Every transport is tracked 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In case of significant delay caused by us, the freight may be reimbursed up to 100%.
You get full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival) and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
By default, each transport is covered by carrier's liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, it is possible to add, at booking, a 'Cargo all risks' insurance that covers almost the entire value of the goods.
European countries
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)