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Tailor-made transport, availability and speed for European sanitary electronics.
CASE STUDY

Tailor-made transport, availability and speed for European sanitary electronics.

Industrial player in the manufacturing of electronic systems dedicated to water management and hygiene, active in European and export markets. Export flow optimization and the need for ultra-responsive solutions to deliver sensitive components were major challenges. Thanks to vehicle availability of 99.98% and an organization allowing for same-day or next-day loading, the provider ensured continuity of supply to Germany, Belgium, and Southern Europe, even in urgent cases.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of electronic equipment for hygiene and water management; industrial base in Normandy; B2B deliveries to Europe, especially Germany, Benelux and the Mediterranean.

Volume & seasonality

Average of 22 shipments per month with peaks during the March-June period (+42%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total shipment weight from 1,000 to 2,800 kg.

Delivery constraints

Same-day pickup, safety cord for customs, delivery with mandatory prior call.

Targets

Eliminate delays, enable transport visibility

Objectives

98.53% of shipments delivered on time, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 13%
6
 h
Neufchâtel-en-Bray→Troyes transit time
461
 €
Example job price (Premium)
171
Number of transports in 2025
98.53%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Neufchâtel-en-Bray
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
6
 h
461
 €
Neufchâtel-en-Bray
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
469
 €
Neufchâtel-en-Bray
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
910
 €
Neufchâtel-en-Bray
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
418
 €
Neufchâtel-en-Bray
Pioltello
16x palette EU, 120x80 cm, 7 400 kg
Porteur
33
 h
1477
 €
Neufchâtel-en-Bray
Rotterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
628
 €
Troyes
Chartres
Montpellier
Quimper
Pioltello
Rotterdam
Neufchâtel-en-Bray

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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