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Total reliability for the delivery of custom industrial transformers across Europe.
CASE STUDY

Total reliability for the delivery of custom industrial transformers across Europe.

A major player in the electrical industry supplies power transformers for demanding projects such as offshore wind, rail, or energy infrastructure. Their logistical challenges: transporting heavy, fragile, and oversized units with a strict need for safety and punctuality. Through rigorous carrier management—advanced checks and a damage-free delivery rate of 99.96%—and tailor-made deliveries, DONE Deliveries secured all critical flows to Western Europe.
DONE Deliveries. Europe’s top logistics company for businesses.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of power transformers for industry; production site near Saint-Étienne, France; B2B deliveries to large construction sites and industrial clients in Western Europe.

Volume & seasonality

Average of 19 shipments per month with peaks during April-July period (+16%)

Units & packaging

Custom goods 320x150x130 cm, secured with lashing straps and corner protectors, total shipment weight between 2,500 and 6,800 kg.

Delivery constraints

Narrow time slots (8 am–12 pm and 1 pm–3 pm), safety rope for customs, delivery with mandatory prior phone call.

Targets

Transit time reduction by more than 4h, trucks available on demand

Objectives

Average transit faster by 4-11h, average truck availability at 99.74% of orders placed, transport cost reduction over 11%
10
 h
St-Étienne→Chartres transit time
1296
 €
Example job price (Premium)
154
Number of shipments in 2025
98.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Étienne
Chartres
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
10
 h
1296
 €
St-Étienne
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
728
 €
St-Étienne
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
401
 €
St-Étienne
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
494
 €
St-Étienne
Utrecht
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
942
 €
St-Étienne
Martorell
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
830
 €
Chartres
Colmar
Orleans
Caen
Utrecht
Martorell
St-Étienne

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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