A French company specializing in climate engineering for the tertiary, retail, and hospitality sectors needed to accelerate the deployment of its equipment across several sites in the Paris region. Faced with last-minute installation requests, rapid assignment of an available vehicle enabled the logistics provider to offer loading on the same day or the next, ensuring project timelines were met without equipment downtime and guaranteeing 99.97% vehicle availability.

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Expert in installation and maintenance of heating, air conditioning, and plumbing solutions; operations based in Île-de-France; inter-business deliveries throughout France, particularly for retailers and hotels.
Average of 21 shipments per month with peaks during May-July (+27%)
Custom goods 320x150x130 cm, secured with tie-down straps and corner protectors, total weight per shipment between 2,500 and 6,000 kg.
Same-day delivery, safety rope for customs, secured parking.
Immediate access to POD/CMR, trucks available on demand
All documents available on the DONE Space platform, average truck availability at 99.72% of orders placed, transportation cost reduction of over 19%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Houilles → Quimper | 5x palette EU, 120x80 cm, 900 kg | VAN | 24 h | 100 € |
Houilles → Perpignan | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 14 h | 878 € |
Houilles → Metz | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 7 h | 359 € |
Houilles → Angers | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 8 h | 553 € |
Houilles → Brussels | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 7 h | 543 € |
Houilles → Eindhoven | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 9 h | 577 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time delivery. In case of a significant delay due to our fault, freight can be reimbursed up to 100%.
We use a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to reach a 99.95% damage-free delivery rate.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate problems and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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