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Vehicle availability and responsiveness for frozen goods distribution in France and the Benelux.
CASE STUDY

Vehicle availability and responsiveness for frozen goods distribution in France and the Benelux.

A food industry company specializing in the production and distribution of frozen products must meet fluctuating demand at more than 300 points of sale with tight logistics deadlines. With a vehicle availability rate of 99.98% and the ability to load the same day or the next, the transport provider ensured reliable deliveries to France, Luxembourg, and Belgium, even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of frozen products; main base in the Grand Est; regular supplies to B2B sales points in France, Luxembourg, and Belgium.

Volume & seasonality

Average of 17 shipments per month, with peaks during November-December (+34%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, total weight between 1,200 and 3,000 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Same-day pickup, unloading assistance, secure parking.

Targets

Enable transport visibility, shorten transit time by over 2 hours

Objectives

Transport tracking and email notifications via DONE Space platform, average transit faster by 4-7 hours, transport cost reduction of over 15%
14
 h
Épinal→Perpignan transit time
50
 €
Example job price (Premium)
96
Number of shipments in 2025
99.19%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Épinal
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
50
 €
Épinal
Besancon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
3
 h
309
 €
Épinal
Caen
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
25
 h
940
 €
Épinal
Rodez
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
13
 h
650
 €
Épinal
Stuttgart
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
6
 h
406
 €
Épinal
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
516
 €
Perpignan
Besancon
Caen
Rodez
Stuttgart
Brussels
Épinal

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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