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Vehicle availability and speed for delivering professional cleaning equipment in Europe.
CASE STUDY

Vehicle availability and speed for delivering professional cleaning equipment in Europe.

An industrial manufacturer specialized in designing and producing robust cleaning machines for professionals faced major challenges in organizing fast and reliable shipping for bulky, customized goods to various European destinations. With a transport solution offering 99.96% vehicle availability and the ability to meet urgent requests, logistics flow management became more responsive and secure.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of cleaning equipment for professional use; main site in Normandy; shipments to France, Europe, Africa, and the Middle East.

Volume & seasonality

Average of 21 shipments per month, with peaks during April–July (+21%)

Units & packaging

Custom goods 260x150x120 cm secured by tie-down straps and corner protectors, shipment weight between 1,200 and 4,500 kg.

Delivery constraints

Narrow delivery windows (8 am–10 am and 1 pm–4 pm), tailgate required, mandatory pre-delivery call.

Targets

Enable transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time reduced by 4–10 hours, transport cost reduction of over 10%
25
 h
Rouen→Colmar transit time
1184
 €
Example job price (Premium)
175
Number of transports in 2025
99.24%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rouen
Colmar
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
1184
 €
Rouen
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
810
 €
Rouen
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
6
 h
434
 €
Rouen
Brest
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
734
 €
Rouen
Genk
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
375
 €
Rouen
Eindhoven
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
373
 €
Colmar
Bordeaux
Cholet
Brest
Genk
Eindhoven
Rouen

Before/after (last 6 months)

-0,15
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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