An industrial manufacturer specialized in designing and producing robust cleaning machines for professionals faced major challenges in organizing fast and reliable shipping for bulky, customized goods to various European destinations. With a transport solution offering 99.96% vehicle availability and the ability to meet urgent requests, logistics flow management became more responsive and secure.

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Manufacturer of cleaning equipment for professional use; main site in Normandy; shipments to France, Europe, Africa, and the Middle East.
Average of 21 shipments per month, with peaks during April–July (+21%)
Custom goods 260x150x120 cm secured by tie-down straps and corner protectors, shipment weight between 1,200 and 4,500 kg.
Narrow delivery windows (8 am–10 am and 1 pm–4 pm), tailgate required, mandatory pre-delivery call.
Enable transport visibility, reduce transit time by more than 2 hours
Transport tracking and email notifications via the DONE Space platform, average transit time reduced by 4–10 hours, transport cost reduction of over 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Rouen → Colmar | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 25 h | 1184 € |
Rouen → Bordeaux | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 11 h | 810 € |
Rouen → Cholet | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 6 h | 434 € |
Rouen → Brest | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 9 h | 734 € |
Rouen → Genk | 2x palette EU, 120x80 cm, 300 kg | VAN | 8 h | 375 € |
Rouen → Eindhoven | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 9 h | 373 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In case of a significant delay caused by us, the freight may be reimbursed up to 100%.
You benefit from full tracking through DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
We regularly handle non-standard machines and equipment. When booking, you can specify the exact dimensions of your load. We then select the appropriate vehicle (for example, a curtain-sided truck with an opening roof or side) and a transporter experienced with this type of goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)