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Visibility, security, and punctuality for B2B distribution of personalized jewelry in France.
CASE STUDY

Visibility, security, and punctuality for B2B distribution of personalized jewelry in France.

A French player in the high-end costume jewelry sector, specializing in the handcrafted design of personalized necklaces, bracelets, and rings, this professional faces critical challenges in tracking and punctuality when delivering creations to distributors and shops in Paris, Marseille, and other major cities. Our teams provide real-time tracking, 24/7 supervision, and continuous notifications, ensuring adherence to agreed delivery windows and the security of fine goods, with compensation in case of significant delays.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French manufacturer of high-end costume jewelry; main site in the Paris region; B2B shipments to shops and distributors in France, notably Paris and Marseille.

Volume & seasonality

Average of 13 shipments per month with peaks during March–June period (+25%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats. Total weight per shipment between 700 and 1,400 kg.

Delivery constraints

Tight time windows (9 am–12 pm and 2 pm–5 pm), tail lift, secure parking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 99.66% of shipments delivered on time, transport cost reduction of over 8%
30
 h
Marseille→Tourcoing transit time
100
 €
Example job price (Premium)
120
Number of transports in 2025
99.66%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
30
 h
100
 €
Marseille
Toulouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
50
 €
Marseille
Caen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
17
 h
874
 €
Marseille
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
496
 €
Marseille
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
645
 €
Marseille
Girona
16x palette EU, 120x80 cm, 7 400 kg
Porteur
9
 h
1023
 €
Tourcoing
Toulouse
Caen
Cannes
Milan
Girona
Marseille

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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