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24/7 Reliability and Visibility for Sensitive Industrial Equipment Logistics.
CASE STUDY

24/7 Reliability and Visibility for Sensitive Industrial Equipment Logistics.

An industrial manufacturer specializing in machines and consumables for metallographic analysis faced significant challenges with punctuality and visibility for its B2B transports to demanding laboratories and industries in France and Europe. Thanks to real-time logistics tracking, 24/7 supervision by a dedicated team, and a commitment to delivery time slots, the service provider was able to secure flows, anticipate unforeseen events, and ensure equipment availability where speed and integrity are crucial.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of equipment and consumables for metallographic analysis; production and logistics site in Auvergne-Rhône-Alpes; deliveries to industries, laboratories, and distributors in France and internationally.

Volume & seasonality

Average of 8 shipments per month with peaks during March-June period (+11%)

Units & packaging

Custom goods 230x160x120 cm, secured with lashing straps and corner protections, shipment weight between 1,200 and 4,500 kg.

Delivery constraints

Fixed loading hours, loading assistance, all-risk insurance.

Targets

Reduce transit time by more than 2 hours, eliminate delays

Objectives

Average transit time faster by 4-12h, 99.34% of shipments delivered on time, transport cost reduction of more than 11%
7
 h
Grenoble→Nice transit time
359
 €
Example job price (Premium)
162
Number of transports in 2025
99.34%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Grenoble
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
359
 €
Grenoble
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
50
 €
Grenoble
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
2
 h
187
 €
Grenoble
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
5
 h
275
 €
Grenoble
Cologne
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
27
 h
718
 €
Grenoble
Augsburg
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
379
 €
Nice
Auxerre
Valence
Dijon
Cologne
Augsburg
Grenoble

Before/after (last 6 months)

-0,12
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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