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24/7 Reliability and Visibility for Sensitive Industrial Equipment Logistics.
An industrial manufacturer specializing in machines and consumables for metallographic analysis faced significant challenges with punctuality and visibility for its B2B transports to demanding laboratories and industries in France and Europe. Thanks to real-time logistics tracking, 24/7 supervision by a dedicated team, and a commitment to delivery time slots, the service provider was able to secure flows, anticipate unforeseen events, and ensure equipment availability where speed and integrity are crucial.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Manufacturer of equipment and consumables for metallographic analysis; production and logistics site in Auvergne-Rhône-Alpes; deliveries to industries, laboratories, and distributors in France and internationally.
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Volume & seasonality
Average of 8 shipments per month with peaks during March-June period (+11%)
Units & packaging
Custom goods 230x160x120 cm, secured with lashing straps and corner protections, shipment weight between 1,200 and 4,500 kg.
Delivery constraints
Fixed loading hours, loading assistance, all-risk insurance.
Targets
Reduce transit time by more than 2 hours, eliminate delays
Objectives
Average transit time faster by 4-12h, 99.34% of shipments delivered on time, transport cost reduction of more than 11%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Grenoble → Nice | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 7 h | 359 € |
Grenoble → Auxerre | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 7 h | 50 € |
Grenoble → Valence | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 2 h | 187 € |
Grenoble → Dijon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 5 h | 275 € |
Grenoble → Cologne | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 27 h | 718 € |
Grenoble → Augsburg | 2x palette EU, 120x80 cm, 300 kg | VAN | 13 h | 379 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
