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24/7 Tracking and Guaranteed Punctuality for Collective Catering Logistics.
CASE STUDY

24/7 Tracking and Guaranteed Punctuality for Collective Catering Logistics.

An engineering firm specializing in the design of collective catering spaces faced the challenge of synchronized and secure deliveries across multiple public sites. Through real-time tracking, continuous shipment monitoring, and proactive management of unforeseen events, transports were supervised around the clock, with full visibility and strict adherence to deadlines at each site in the southwest and other French regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Engineering and consulting firm for collective catering; main base in Toulouse; logistics coordination of projects for schools and universities in France.

Volume & seasonality

Average of 11 shipments per month, with peaks during September-November (+18%)

Units & packaging

Custom goods 300x150x120 cm secured by tie-down straps and corner protectors, total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Night delivery, unloading assistance, all-risk insurance.

Targets

Eliminate delays, trucks available on demand

Objectives

99.89% of shipments delivered on time, average truck availability at 99.72% of orders placed, transport cost reduction of over 20%
12
 h
Toulouse→Le Mans transit time
611
 €
Example job price (Premium)
92
Number of shipments in 2025
99.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
611
 €
Toulouse
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
722
 €
Toulouse
Rouen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
441
 €
Toulouse
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
16
 h
879
 €
Toulouse
Norderstedt
8x palette EU, 120x80 cm, 5 100 kg
Porteur
53
 h
2048
 €
Toulouse
Dietzenbach
2x palette EU, 120x80 cm, 300 kg
VAN
19
 h
561
 €
Le Mans
Angers
Rouen
Tourcoing
Norderstedt
Dietzenbach
Toulouse

Before/after (last 6 months)

-0,15
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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