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24/7 tracking and proactive notifications for B2B distribution of decorative paints.
CASE STUDY

24/7 tracking and proactive notifications for B2B distribution of decorative paints.

A specialist in the distribution of paints and decorative coatings for the construction sector, seeking a reliable logistics solution to secure deliveries to craftsmen and architects. The main challenge was punctuality and real-time visibility on each shipment during periods of high regional activity, to prevent stockouts for professional clients. Thanks to 24/7 transport supervision and notifications at every key milestone, shipments to Southwest France became more reliable and timely, even during peak seasons.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of paint and wallpaper solutions for interior and exterior decoration projects; based in Toulouse; B2B deliveries to craftsmen, architects, and decorators in Southwest France.

Volume & seasonality

Average of 19 shipments a month with peaks during the March-July period (+12%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 900 and 2,400 kg.

Delivery constraints

Night deliveries, tail lift, all-risk insurance.

Targets

Trucks available on demand, transit time reduced by more than 3h

Objectives

Average truck availability at 99.78% of orders placed, average transit 4-5h faster, transport costs reduced by over 18%
24
 h
Toulouse Occitanie France→Tours transit time
100
 €
Example job price (Premium)
185
Number of shipments in 2025
99.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse Occitanie France
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
24
 h
100
 €
Toulouse Occitanie France
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
50
 €
Toulouse Occitanie France
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
698
 €
Toulouse Occitanie France
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
411
 €
Toulouse Occitanie France
Ghent
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
17
 h
515
 €
Toulouse Occitanie France
Malaga
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
48
 h
1805
 €
Tours
Perpignan
Reims
Troyes
Ghent
Malaga
Toulouse Occitanie France

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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