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Guaranteeing the integrity of sensitive products for the construction sector throughout France.
CASE STUDY

Guaranteeing the integrity of sensitive products for the construction sector throughout France.

Active in the protection and reinforcement of concrete structures, this construction specialist manages large and sensitive shipments to numerous sites. Major challenges included transport security and minimizing risk of damage, given the technical nature of the goods and tight site schedules. Thanks to a strict carrier verification process and meticulous tracking, DONE Deliveries ensured reliable deliveries with a damage-free rate of 99.95% across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in concrete structure protection and waterproofing; headquarters and main site in Île-de-France; regular shipments to B2B sites across mainland France.

Volume & seasonality

Average of 22 shipments per month with peaks during March-July period (+34%)

Units & packaging

Custom goods 320x150x130 cm secured by lashing straps and corner protectors, shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, secure parking.

Targets

Eliminate delays, reduce transit time by more than 2 hours

Objectives

99.6% of shipments delivered on time, average transit time 4–12 hours faster, transport cost reduction of over 20%
6
 h
Aix-en-Provence→Perpignan transit time
708
 €
Example job price (Premium)
153
Number of shipments in 2025
99.6%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
6
 h
708
 €
Aix-en-Provence
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
50
 €
Aix-en-Provence
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
16
 h
558
 €
Aix-en-Provence
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
461
 €
Aix-en-Provence
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
858
 €
Aix-en-Provence
Kelsterbach
8x palette EU, 120x80 cm, 5 100 kg
Porteur
30
 h
1371
 €
Perpignan
Dijon
Amiens
Tarbes
Maastricht
Kelsterbach
Aix-en-Provence

Before/after (last 6 months)

-0,24
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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