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24/7 tracking and optimal punctuality for B2B logistics of refurbished office equipment.
CASE STUDY

24/7 tracking and optimal punctuality for B2B logistics of refurbished office equipment.

A specialist in refurbished office equipment, this player in the second-life technology sector supplies resellers and businesses across Western Europe. With strong seasonality and large shipping volumes, reliable pick-up and delivery management was crucial to maintain machine availability promises. Thanks to real-time tracking, continuous flow supervision, and a strong commitment to punctuality, our transport team ensured on-time delivery rates across key cross-border routes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Broker of refurbished office equipment; headquartered in Pays de la Loire region; B2B operations and deliveries in France and Western Europe.

Volume & seasonality

Average of 10 shipments per month with peaks during April–July period (+21%)

Units & packaging

Custom goods 240x140x110 cm, secured by lashing straps and anti-slip mats, total shipment weight between 900 and 2,600 kg.

Delivery constraints

Narrow time windows (8 a.m.–12 p.m. and 1 p.m.–5 p.m.), security rope for customs, all-risk insurance.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.71% of orders placed, transport cost reduction above 9%
3
 h
La Roche-sur-Yon→Vannes transit time
501
 €
Example job price (Premium)
142
Number of transports in 2025
99.39%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
La Roche-sur-Yon
Vannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
501
 €
La Roche-sur-Yon
Le Mans
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
3
 h
50
 €
La Roche-sur-Yon
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
311
 €
La Roche-sur-Yon
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
335
 €
La Roche-sur-Yon
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN
23
 h
693
 €
La Roche-sur-Yon
Barcelona
8x palette EU, 120x80 cm, 5 100 kg
Porteur
30
 h
1498
 €
Vannes
Le Mans
Rennes
Troyes
Norderstedt
Barcelona
La Roche-sur-Yon

Before/after (last 6 months)

-0,16
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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