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24/7 visibility and enhanced punctuality for retail product flows.
CASE STUDY

24/7 visibility and enhanced punctuality for retail product flows.

As a specialized distributor to major retail, this professional manages a varied portfolio of food, frozen, and consumer goods. Challenges included handling seasonal peaks, a wide range of sensitive goods, and the need to maintain punctuality and transparency for client brands in Loire-Atlantique, Maine-et-Loire, and Mayenne. Thanks to real-time tracking, a 24/7 active Track & Trace team, and a strong commitment to punctuality, DONE Deliveries secured shipments to ensure continuity of service and supply chain visibility.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in distribution and sales representation to major retail; activity concentrated in Western France (Loire-Atlantique, Maine-et-Loire, Mayenne); B2B flows to retail chains and stores in the FMCG sector.

Volume & seasonality

Average of 14 shipments per month with peaks during May-September (+18%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 3,200 kg.

Delivery constraints

Fixed delivery hours, loading assistance, secured parking.

Targets

Reduce transit time by over 2 hours, enable transport visibility

Objectives

4-8h faster average transit, shipment tracking and email notifications on the Done Space platform, reduction of transport costs by more than 8%
6
 h
Nantes→Orleans transit time
50
 €
Example job price (Premium)
145
Number of transports in 2025
98.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
50
 €
Nantes
Roubaix
8x palette EU, 120x80 cm, 5 100 kg
Porteur
25
 h
100
 €
Nantes
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
2
 h
200
 €
Nantes
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
461
 €
Nantes
Dortmund
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
17
 h
839
 €
Nantes
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
19
 h
955
 €
Orleans
Roubaix
Angers
Lyon
Dortmund
Piacenza
Nantes

Before/after (last 6 months)

-0,18
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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