A major European player in chocolate products and cocoa ingredients, this manufacturer faced the challenge of sensitive, high-value B2B shipments across a broad international network. To preserve product integrity when delivering to distributors and food industry customers, our logistics team relied on a strict carrier vetting process and quality monitoring, achieving a damage-free delivery rate of 99.97%. Shipments are thus secured to all key Western and Northern European countries.

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European producer of chocolate products and ingredients; main site in the Nouvelle-Aquitaine region; B2B delivery to distributors and industrial customers in Western and Northern Europe.
Average of 24 shipments per month with peaks during October-December (+29%)
EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,600 and 3,500 kg.
Narrow time windows (9 am–12 pm and 1 pm–4 pm), loading assistance, pre-call mandatory for delivery.
Reduce transit time by more than 4h, enable transport visibility
Faster average transit by 4-7h, transport tracking and email notifications on the done space platform, transport cost reduction of over 13%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
St-Étienne → Troyes | 5x palette EU, 120x80 cm, 900 kg | VAN | 10 h | 555 € |
St-Étienne → Angers | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 11 h | 916 € |
St-Étienne → Le Havre | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 12 h | 818 € |
St-Étienne → Toulouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 9 h | 700 € |
St-Étienne → Berlin | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 22 h | 1135 € |
St-Étienne → Brussels | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 13 h | 757 € |
We apply a five-step vetting process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a proprietary DONE score. This system enables us to reach a 99.95% damage-free delivery rate.
You benefit from full tracking through DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
We can arrange refrigerated transport for temperature-sensitive products. Depending on the project, we combine refrigerated trucks, 24/7 tracking, and enhanced insurance, securing the entire transport chain.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, an all-risk Cargo insurance option can be added at booking, covering nearly the full value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)