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24/7 visibility and on-time delivery for B2B logistics in waterproofing and roofing.
CASE STUDY

24/7 visibility and on-time delivery for B2B logistics in waterproofing and roofing.

An international manufacturer of waterproofing and roofing solutions, active in B2B distribution for the construction sector, faced challenges with real-time tracking and meeting deadlines across various European markets. Thanks to continuous monitoring by a dedicated Track & Trace team, proactive notifications, and guaranteed punctuality, every step of the logistics chain became more reliable, ensuring uninterrupted deliveries within agreed time slots.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of complete waterproofing and roofing solutions; main logistics site in Île-de-France; B2B distribution to European and Middle Eastern markets.

Volume & seasonality

Average of 23 shipments per month with peaks during March-July (+21%)

Units & packaging

Custom goods 320x150x120 cm, an average of 4 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Same-day pick-up, tail lift, mandatory pre-delivery call.

Targets

Enable transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications via DONE Space platform, average transit time 4-5 hours faster, transport cost reduction of over 20%
4
 h
Noisy-le-Grand→Bourges transit time
520
 €
Example job price (Premium)
189
Number of transports in 2025
98.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Noisy-le-Grand
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
520
 €
Noisy-le-Grand
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
420
 €
Noisy-le-Grand
Nantes
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
922
 €
Noisy-le-Grand
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
448
 €
Noisy-le-Grand
Martorell
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
18
 h
1002
 €
Noisy-le-Grand
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
338
 €
Bourges
Roanne
Nantes
Montpellier
Martorell
Maastricht
Noisy-le-Grand

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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