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99.6% vehicle availability for the transport of industrial biomass equipment in Europe.
CASE STUDY

99.6% vehicle availability for the transport of industrial biomass equipment in Europe.

A specialist in the design and installation of equipment for biomass processing, this manufacturer needed near-immediate vehicle availability to deliver turnkey production lines, often to European markets under tight deadlines, while ensuring safety and adherence to delivery windows. Thanks to the responsiveness and flexibility of a pan-European network, the transport solutions addressed emergencies and increased project load, achieving a 99.97% vehicle availability rate.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and builder of lines and equipment for industrial pellet production; operations based in Occitanie; deliveries of installations to industrial sites across Europe.

Volume & seasonality

Average of 13 shipments per month, with peaks during March–July (+17%)

Units & packaging

Custom cargo 320x150x120 cm secured by lashing straps and corner protectors, total shipment weight between 3,000 and 7,000 kg.

Delivery constraints

Same-day delivery, security rope for customs, GPS tracking.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the done space platform, reduction in transport costs by over 12%
5
 h
Vernouillet→Reims transit time
50
 €
Example job price (Premium)
208
Number of shipments in 2025
98.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vernouillet
Reims
2x palette EU, 120x80 cm, 300 kg
VAN
5
 h
50
 €
Vernouillet
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
261
 €
Vernouillet
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
624
 €
Vernouillet
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
14
 h
501
 €
Vernouillet
Cologne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
541
 €
Vernouillet
Stuttgart
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
27
 h
1153
 €
Reims
Auxerre
Valence
Marseille
Cologne
Stuttgart
Vernouillet

Before/after (last 6 months)

-0,13
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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