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99.6% vehicle availability to meet demand peaks in custom joinery.
CASE STUDY

99.6% vehicle availability to meet demand peaks in custom joinery.

A specialist in the manufacturing and fitting of complex joinery in the Rhône-Alpes region, this professional needed to guarantee fast delivery of custom parts to major clients, despite often unpredictable orders and strict punctuality requirements. Thanks to the ability to dispatch a vehicle the same or next day and a vehicle availability rate of 99.96%, the logistics provider effectively met urgent needs, securing all flows to craftsmen and construction professionals across several departments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and installer of specialized joinery for complex projects; main location in the Loire, near Montbrison; serves professionals in Rhône-Alpes and neighboring departments.

Volume & seasonality

Average of 22 shipments per month with peaks during May-July (+16%)

Units & packaging

Custom goods 270x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,400 and 4,800 kg.

Delivery constraints

Night delivery, unloading assistance, rapid POD.

Targets

Trucks available on-demand, enabling transport visibility

Objectives

Average truck availability at 99.76% of orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 12%
11
 h
Montbrison→Rennes transit time
420
 €
Example job price (Premium)
112
Number of transports in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montbrison
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
420
 €
Montbrison
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
50
 €
Montbrison
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
443
 €
Montbrison
Le Havre
16x palette EU, 120x80 cm, 7 400 kg
Porteur
25
 h
1211
 €
Montbrison
Dietzenbach
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
456
 €
Montbrison
Munich
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
16
 h
847
 €
Rennes
Dijon
Marseille
Le Havre
Dietzenbach
Munich
Montbrison

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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