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Accelerate food distribution with visibility and punctuality across Africa and Europe.
CASE STUDY

Accelerate food distribution with visibility and punctuality across Africa and Europe.

As an exporter and distributor of food products, notably to West Africa, this specialist manages sensitive and diversified flows (dairy products, frozen goods, groceries) across several countries from the Paris region. The main challenges included the need for real-time tracking and guaranteed on-time deliveries, both essential for maintaining quality and continuously supplying demanding markets. Thanks to DONE Deliveries’ pan-European network, 24/7 supervision, and Track & Trace, the company now benefits from full visibility and delivery reliability, securing the supply of its partners.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Multi-category food distributor based in Île-de-France; specializing in exporting goods to West Africa with logistics operations in Europe.

Volume & seasonality

Average of 15 shipments per month, with peaks during March-July (+11%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,200 and 3,000 kg, secured by lashing straps and anti-slip mats.

Delivery constraints

Same-day pickup, tail lift + pallet truck, full risk insurance.

Targets

Reduce transit time by over 3 hours; trucks available on demand.

Objectives

Average transit 4-10 hours faster, average truck availability for 99.53% of orders placed, transportation cost reduced by more than 19%.
9
 h
Paris→Nantes transit time
1574
 €
Example job price (Premium)
96
Number of transports in 2025
98.66%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Nantes
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
9
 h
1574
 €
Paris
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
694
 €
Paris
Rouen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
3
 h
420
 €
Paris
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
449
 €
Paris
Rotterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
469
 €
Paris
Norderstedt
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
17
 h
878
 €
Nantes
Mulhouse
Rouen
Poitiers
Rotterdam
Norderstedt
Paris

Before/after (last 6 months)

-0,24
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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We deliver across the whole of Europe.
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