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Ensuring vehicle availability for refrigerated dairy logistics in France and internationally.
A major player in the agri-food sector, this French manufacturer specializing in premium dairy products had to manage regular and responsive flows to large retailers and the foodservice industry, both in France and to over 100 countries. Key challenges included the ability to urgently mobilize a suitable vehicle during activity peaks and securing the cold chain without interruption. Thanks to a 99.98% vehicle availability rate and an adapted European fleet, our team enabled same-day or next-day loadings, minimizing any risk of logistical disruption.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Producer of creams, butters, and dairy desserts; main site in Normandy; B2B deliveries to major retailers, foodservice, and international distributors.
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Volume & seasonality
Average of 12 shipments per month, with spikes during April-July period (+41%)
Units & packaging
EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 3,000 kg.
Delivery constraints
Fixed loading times, tail lift, delivery with mandatory prior call.
Targets
Eliminate delays, trucks available on demand
Objectives
99.0% of shipments delivered on time, average truck availability for 99.57% of orders placed, transport cost reduction of over 8%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
St-Lô → Vannes | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 7 h | 100 € |
St-Lô → Perpignan | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 31 h | 1762 € |
St-Lô → Rouen | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 4 h | 305 € |
St-Lô → Tarbes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 14 h | 501 € |
St-Lô → Frankfurt am Main | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 15 h | 733 € |
St-Lô → Willebroek | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 9 h | 665 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
