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Artisanal Construction: Reliable Pallet Delivery Management for Time-Sensitive Project Sites.
CASE STUDY

Artisanal Construction: Reliable Pallet Delivery Management for Time-Sensitive Project Sites.

This artisanal construction company manages numerous renovation and residential building projects, mainly in central France. Faced with varied sites and tight deadlines, it struggled to quickly book suitable vehicles for transporting heavy, bulky materials, particularly during peak periods. DONE Deliveries provided a solution by offering vehicles in record time, with a 99.97% availability rate, ensuring deadlines were met even for urgent or unforeseen deliveries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Craft construction firm specializing in residential renovation; operations focused in Allier and Saône-et-Loire; frequent sourcing for local sites.

Volume & seasonality

Average of 12 shipments per month with peaks during March–July (+21%)

Units & packaging

Custom goods 340x150x130 cm secured with tie-down straps and corner protectors, total shipment weight between 2,200 and 6,000 kg.

Delivery constraints

Same-day pickup, tail lift + pallet jack, delivery with mandatory pre-call.

Targets

Eliminate delays, reduce transit time by over 3 hours

Objectives

99.48% of shipments delivered on time, average transit 4–6 hours faster, transport cost reduction of over 16%
11
 h
Moulins→Le Havre transit time
100
 €
Example job price (Premium)
134
Number of transports in 2025
99.48%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Moulins
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
100
 €
Moulins
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
671
 €
Moulins
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
497
 €
Moulins
Besancon
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
518
 €
Moulins
Ghent
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
465
 €
Moulins
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
807
 €
Le Havre
Toulouse
Caen
Besancon
Ghent
Piacenza
Moulins

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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