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Availability and speed for the distribution of artisanal coffee in France and Europe.
CASE STUDY

Availability and speed for the distribution of artisanal coffee in France and Europe.

An artisanal roaster specializing in premium coffees was seeking a reliable solution to transport its goods to professional clients, primarily distributors and retail outlets across France and Europe. Managing order spikes and maintaining the freshness of products required maximum vehicle availability and fast loading, even during peak periods. DONE Deliveries enabled same-day or next-day loading with a 99.98% availability rate, providing responsiveness and peace of mind for B2B delivery of sensitive goods.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal specialty coffee roaster; main operations site in Bordeaux; B2B deliveries to distributors, specialty retailers, and HoReCa in France and Western Europe.

Volume & seasonality

Average of 14 shipments per month with peaks during October-January period (+26%)

Units & packaging

EUR-pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,000 kg.

Delivery constraints

Night delivery, tailgate required, delivery with mandatory prior call.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on DONE Space, transport cost reduction of over 12%
8
 h
Mérignac→Bourges transit time
559
 €
Example job price (Premium)
210
Number of shipments in 2025
99.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mérignac
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
559
 €
Mérignac
Lille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
50
 €
Mérignac
Annecy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
711
 €
Mérignac
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
421
 €
Mérignac
Amsterdam
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
32
 h
1093
 €
Mérignac
Hamburg
5x palette EU, 120x80 cm, 900 kg
VAN
24
 h
1149
 €
Bourges
Lille
Annecy
Nantes
Amsterdam
Hamburg
Mérignac

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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