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Ensuring B2B Logistics Reliability for Gourmet Grocery Shipments, Even During Peak Demand.
CASE STUDY

Ensuring B2B Logistics Reliability for Gourmet Grocery Shipments, Even During Peak Demand.

As an artisanal producer of premium vinegars active in the food industry, this specialist faces significant challenges with punctuality and security when shipping pallets to distributors and specialty retailers. Thanks to 24/7 supervision, real-time tracking, and our 99.97% vehicle availability rate, our transport team ensured reliable, uninterrupted delivery of goods, even during seasonal order spikes. Logistics flows include deliveries throughout France and to European retailers.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal producer of gourmet vinegars; production site in Burgundy; distribution to fine grocery stores, restaurants, and specialty retailers in France and Europe.

Volume & seasonality

Average of 25 shipments per month with peaks during October–December (+21%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 850 and 2,400 kg.

Delivery constraints

Fixed delivery times, loading assistance, mandatory pre-call before delivery.

Targets

Trucks available on demand, eliminate delays

Objectives

Truck availability for 99.67% of placed orders, 99.58% of shipments delivered on time, transport cost reduced by more than 14%
9
 h
Paris→Valence transit time
774
 €
Example job price (Premium)
204
Number of shipments in 2025
99.58%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
774
 €
Paris
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
100
 €
Paris
Mulhouse
8x palette EU, 120x80 cm, 5 100 kg
Porteur
23
 h
855
 €
Paris
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
258
 €
Paris
Pioltello
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
15
 h
880
 €
Paris
Mainz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
687
 €
Valence
Rennes
Mulhouse
Amiens
Pioltello
Mainz
Paris

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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