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Maximum visibility and punctuality for B2B refrigerated food logistics.
CASE STUDY

Maximum visibility and punctuality for B2B refrigerated food logistics.

A major player in the food industry specializing in frozen ready meals and catering pastries, serving demanding professionals. This specialist faced the need to ensure real-time tracking and punctuality across the entire supply chain while maintaining the quality and freshness of sensitive products. Our transport team supported the manufacturer with 24/7 monitoring, proactive notifications, and exemplary flow management, guaranteeing reliable pickups and deliveries throughout Western France and to export destinations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Frozen ready meals and pastry manufacturer; main facility in Loire-Atlantique; B2B deliveries to the food sector in France and neighboring countries.

Volume & seasonality

An average of 13 shipments per month, with peaks during October–February (+42%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Narrow time windows (6 am–10 am and 1 pm–4 pm), loading assistance, delivery with mandatory prior call.

Targets

Immediate access to POD/CMR, transit time reduced by over 3 hours

Objectives

All documents available on the DONE Space platform, average transit faster by 4–6 hours, transport costs reduced by over 13%
16
 h
La Chevrolière→Marseille transit time
908
 €
Example job price (Premium)
199
Number of shipments in 2025
99.32%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
La Chevrolière
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
908
 €
La Chevrolière
Lille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
1390
 €
La Chevrolière
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
726
 €
La Chevrolière
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
626
 €
La Chevrolière
Tilburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
480
 €
La Chevrolière
Cologne
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
15
 h
820
 €
Marseille
Lille
Annecy
Arras
Tilburg
Cologne
La Chevrolière

Before/after (last 6 months)

-0,13
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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