Home
Ensuring the safety of organic bulk product flows through rigorous carrier verification.
CASE STUDY

Ensuring the safety of organic bulk product flows through rigorous carrier verification.

A distributor specializing in organic bulk grocery, committed to local sourcing, was faced with the need to secure its fragile B2B deliveries, with a strong focus on limiting damage and ensuring compliance. Through a multi-step selection and control process for each carrier, combined with a 99.96% damage-free delivery rate, the supply chain gained peace of mind and security throughout the Auvergne-Rhône-Alpes region and beyond.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of bulk organic groceries; main site in Saint-Étienne; regular supplies to stores and organic networks in Auvergne-Rhône-Alpes and neighboring departments.

Volume & seasonality

Average of 10 shipments per month with peaks during the March-June period (+29%)

Units & packaging

EUR pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,800 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, all-risk insurance.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability for 99.66% of orders placed, all documents available on the Done Space platform, transport cost reduction over 19%
12
 h
Saint-Étienne→Tarbes transit time
661
 €
Example job price (Premium)
187
Number of transports in 2025
98.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Étienne
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
661
 €
Saint-Étienne
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
665
 €
Saint-Étienne
Lorient
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
27
 h
1428
 €
Saint-Étienne
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
3
 h
227
 €
Saint-Étienne
Ciampino
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
19
 h
656
 €
Saint-Étienne
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN
21
 h
1126
 €
Tarbes
Cannes
Lorient
Valence
Ciampino
Norderstedt
Saint-Étienne

Before/after (last 6 months)

-0,19
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options