An international manufacturer of cotton-based hygiene products, active in the personal care sector, faces high requirements for protection and traceability when transporting sensitive goods. To minimize risk of delay or damage, our transport team implemented direct deliveries—no reloading—with suitable vehicles, ensuring the integrity of pallets and packaged loads; the main flows serve France, Germany, Italy, and Benelux.

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Manufacturer of cotton-based hygiene and personal care solutions; main site in Normandy; B2B deliveries to distributors and specialist chains in France, Germany, Italy, and Benelux.
Average of 16 shipments per month, with peaks during May-August (+34%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight from 1,200 to 3,400 kg.
Same-day delivery, unloading assistance, mandatory advance call before delivery.
Reduction of transit time by over 3h, immediate access to pod/cmr
Average transit reduced by 4–11h, all documents available on the Done Space platform, transport cost reduction over 14%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Caen → Colmar | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 13 h | 663 € |
Caen → Valence | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 13 h | 737 € |
Caen → Perpignan | 5x palette EU, 120x80 cm, 900 kg | VAN | 17 h | 855 € |
Caen → Quimper | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 9 h | 682 € |
Caen → Coslada | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 21 h | 1221 € |
Caen → Ghent | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 8 h | 420 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Every shipment is tracked 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In case of significant delay caused by us, the freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to reach a 99.95% damage-free delivery rate.
By default, each transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, when booking, 'all risks' Cargo insurance that covers almost the entire value of the merchandise.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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