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Ensuring the punctuality and traceability of B2B shipments of artisanal delicacies in France.
A renowned player in the artisanal confectionery and chocolate sector faced the challenge of perfectly synchronized deliveries, a key requirement to preserve the freshness and premium image of its products shipped to stores and partners. Thanks to 24/7 supervision, real-time shipment tracking, and proactive communication, the transport provider secured the timely arrival of every pallet, including during peak season. Flows primarily involve the Grand Ouest, Centre, and Île-de-France regions.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
High-end confectionery and chocolate company; production sites in the Grand Ouest; supplying stores and B2B channels across France.
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Volume & seasonality
An average of 16 shipments per month with peaks during November–February (+35%)
Units & packaging
EU pallets 120x80 cm, 10 units per shipment, total weight between 900 and 2,500 kg, secured by tie-down straps and anti-slip mats.
Delivery constraints
Fixed delivery hours, loading assistance, fast POD.
Targets
Enable transport visibility, eliminate delays
Objectives
Transport tracking and email notifications on the DONE Space platform, 99.06% of shipments delivered on time, over 12% reduction in transport costs
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Le Mans → Le Havre | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 4 h | 467 € |
Le Mans → Bourges | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 7 h | 100 € |
Le Mans → Orleans | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 3 h | 216 € |
Le Mans → Lyon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 9 h | 330 € |
Le Mans → Zwolle | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 13 h | 346 € |
Le Mans → Brussels | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 9 h | 520 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
