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Securing B2B delivery of sensitive natural goods with reliable logistics.
CASE STUDY

Securing B2B delivery of sensitive natural goods with reliable logistics.

A manufacturer of natural solutions for the food industry faced the challenge of delivering concentrated, fragile, and demanding aromatic ingredients to B2B partners, while ensuring product integrity and timely delivery. Thanks to direct shipments without reloading, using perfectly adapted vehicles, the risks of deterioration or delay have significantly decreased, ensuring regular flows to specialized markets in France and internationally.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of natural plant-based aromatic ingredients; main site in Lot-et-Garonne; B2B deliveries to beverage manufacturers and premium establishments in France and Europe.

Volume & seasonality

Average of 11 shipments per month with peaks during March–June (+39%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,500 kg.

Delivery constraints

Same-day delivery, loading assistance, secure parking.

Targets

On-demand truck availability, immediate access to POD/CMR

Objectives

Average truck availability for 99.63% of placed orders, all documents available on the Done Space platform, transport costs reduced by over 18%
7
 h
Pessac→Limoges transit time
1034
 €
Example job price (Premium)
72
Number of transports in 2025
98.46%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pessac
Limoges
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
1034
 €
Pessac
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
760
 €
Pessac
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
749
 €
Pessac
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
414
 €
Pessac
Enschede
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
21
 h
1121
 €
Pessac
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
27
 h
1262
 €
Limoges
Lyon
Lorient
Perpignan
Enschede
Magdeburg
Pessac

Before/after (last 6 months)

-0,09
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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