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Ensuring the freshness of gourmet products through direct and controlled deliveries.
CASE STUDY

Ensuring the freshness of gourmet products through direct and controlled deliveries.

A renowned French company in the premium food sector, this producer of fine poultry-based specialties and regional delicacies served demanding clients among restaurateurs and delicatessens. Their major logistics challenges involved maintaining freshness, handling fluctuating volumes, and minimizing the risk of cold chain breaks during transport throughout France. The intervention of a specialized provider ensured direct deliveries, without reloading, using suitable vehicles, thereby reducing the risk of delays and deterioration of sensitive goods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium poultry-based and regional specialty food manufacturer; production site located in Nouvelle-Aquitaine; distribution to restaurateurs and delicatessens in France and neighboring countries.

Volume & seasonality

Average of 16 shipments per month with peaks during the November-December period (+26%)

Units & packaging

EU pallets 120x80 cm, an average of 10 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 900 and 2,000 kg.

Delivery constraints

Night delivery, tailgate lift + pallet truck, fast POD.

Targets

Reduce transit time by more than 4 hours, enable transport visibility

Objectives

Average transit 4-12h faster, transport tracking and email notifications via the DONE Space platform, over 14% reduction in transport costs
8
 h
Pierre-Bénite→Le Mans transit time
634
 €
Example job price (Premium)
80
Number of transports in 2025
99.13%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pierre-Bénite
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
634
 €
Pierre-Bénite
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
2
 h
196
 €
Pierre-Bénite
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
249
 €
Pierre-Bénite
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
352
 €
Pierre-Bénite
Berlin
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
256
 €
Pierre-Bénite
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
285
 €
Le Mans
Amiens
Colmar
Vannes
Berlin
Magdeburg
Pierre-Bénite

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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