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Securing national food distribution through a pan-European B2B transport network.
CASE STUDY

Securing national food distribution through a pan-European B2B transport network.

A major player in food distribution in France, specializing in the import and delivery of dry, fresh, and frozen products to various B2B channels, needed to secure its flows due to the diversity of its sales outlets and stringent deadlines. With access to a vast network of vehicles available throughout Europe, DONE Deliveries enabled the optimization of goods routing with full flexibility, ensuring speed and continuity across France, even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Multi-channel food distributor; main site in the Lille region; B2B deliveries to restaurants, large retailers, and specialty stores throughout France.

Volume & seasonality

An average of 23 shipments per month with peaks during May-July (+19%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,200 kg.

Delivery constraints

Same-day delivery, loading assistance, full-risk insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

98.64% of shipments delivered on time, transport tracking and email notifications via the done space platform, transport cost reduction over 19%
11
 h
Wambrechies→Mulhouse transit time
50
 €
Example job price (Premium)
139
Number of shipments in 2025
98.64%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Wambrechies
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
50
 €
Wambrechies
Caen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
706
 €
Wambrechies
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
436
 €
Wambrechies
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
388
 €
Wambrechies
Hamburg
8x palette EU, 120x80 cm, 5 100 kg
Porteur
26
 h
1039
 €
Wambrechies
Willebroek
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
381
 €
Mulhouse
Caen
Tours
Amiens
Hamburg
Willebroek
Wambrechies

Before/after (last 6 months)

-0,25
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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