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Ensuring the safety and integrity of fragile ingredients for professional gastronomy in France and Europe.
CASE STUDY

Ensuring the safety and integrity of fragile ingredients for professional gastronomy in France and Europe.

A leading supplier of premium ingredients for chefs and pastry professionals, this food industry specialist faces significant logistics challenges: maintaining the quality of sensitive goods during transport to major French and European markets. Through direct deliveries without reloading and a fleet of adapted vehicles, our transport team managed to minimize risks of damage or delay, ensuring flawless arrival of pallets and boxes even during high demand periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of high-quality food ingredients for gastronomy; production site based in Île-de-France; deliveries to hotels, restaurants, and pastry workshops in France and neighboring countries.

Volume & seasonality

Average of 12 shipments per month with peaks during March-June period (+21%)

Units & packaging

EUR pallets 120x80 cm, 12 units per shipment, total shipment weight 1,200 to 2,800 kg, secured with tie-down straps and non-slip mats.

Delivery constraints

Fixed delivery times, safety rope for customs, rapid POD.

Targets

Reduce transit time by more than 4 hours, eliminate delays

Objectives

Average transit time faster by 4-11h, 99.78% of shipments delivered on time, transport cost reduced by over 14%
6
 h
Paris→Dijon transit time
644
 €
Example job price (Premium)
196
Number of shipments in 2025
99.78%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
644
 €
Paris
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
100
 €
Paris
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
415
 €
Paris
Besancon
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
852
 €
Paris
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
854
 €
Paris
Hamburg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
831
 €
Dijon
Angers
Metz
Besancon
Milan
Hamburg
Paris

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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